Computer Production Technician
Location: Vista, California (On-site, US Site Team)
Employment Type: Hourly, Full-Time
About Protectli
Protectli designs, builds, and supports small form factor computers and network appliances trusted by customers worldwide. At our US site, we assemble and ship products with a focus on quality, reliability, and customer satisfaction. Our team values collaboration, adaptability, and attention to detail in a hands-on environment.
Role Overview
We are seeking a Computer Production Technician to join our US site team. This role is primarily focused on assembling, testing, and shipping Protectli products while supporting day-to-day operations.
While production is the main responsibility, candidates with customer service, technical support, or sales experience may have opportunities to assist with customer inquiries or troubleshooting as business needs arise. Protectli values team members who bring a variety of skills and interests, and growth opportunities are available based on performance and fit. This role reports directly to the US Site Operations Manager or Production Technician Lead.
Key Responsibilities
Assemble, test, and troubleshoot Protectli computers and network appliances.
Follow established procedures for production, shipping, and returns.
Maintain accurate records of builds, shipments, and inventory transactions.
Ensure quality control and escalate issues when needed.
Support cross-functional site operations, adapting to changing priorities.
Contribute to a clean, safe, and organized work environment.
Participate in problem-solving and suggest improvements to processes.
Support customer inquiries (sales or support) as needed, with training provided.
Adapt to shifting priorities while maintaining high quality standards.
Requirements
Strong attention to detail; ability to follow procedural steps precisely.
Basic knowledge of computer hardware (RAM, CPU, storage, networking, etc.).
Basic computer skills (Google Workspace, MS Office, or similar).
Strong communication and teamwork abilities.
Detail-oriented, adaptable, and willing to learn new skills.
Ability to lift up to 40 lbs. and stand for extended periods.
Authorized to work in the United States.
Availability to work on site in Vista, California Monday through Friday from 8 AM to 5 PM.
Flexibility to work overtime hours or off-hours as needed with proper compensation.
Preferred Qualities
Prior experience in electronics assembly, production, or logistics.
Experience in customer service, sales, or technical support.
Ability to explain technical concepts in simple terms.
Interest in IT, networking, or open-source systems.
Ability to work independently with minimal supervision.
Compensation & Benefits
Hourly pay commensurate with experience between $20 - $25 per hour.
Growth potential within the US site team (e.g., lead, combined roles, or specialized functions depending on fit and company needs).
Eligible for full-time benefits package upon meeting employment requirements:
Paid holidays and sick time
Medical, dental, vision, and life insurance
401(k) with company match
Opportunity to convert to salary and receive paid vacation
Company perks including:
Company-sponsored lunches 3 days per week
Education & professional development reimbursement programs
Sabbatical program after 5 years of continuous full time employment
Why Join Protectli?
As a Production Technician, you’ll gain hands-on experience with computer hardware while also having the chance to develop customer-facing skills. Whether your strengths are technical, organizational, or interpersonal, Protectli offers opportunities to grow with a company that values initiative and versatility.