favorite this post Medical Receptionist (San Diego) hide this posting unhide

compensation: 12.00 - 15.00
employment type: full-time

Job Description
Medical Receptionist Float - North SD (Poway/San Marcos/Carmel Valley)

PsyCare, Inc. is a private behavioral outpatient healthcare organization providing high quality psychiatric and psychological counseling treatment services. We have six offices throughout San Diego County with over 25 psychiatrists, and over 100 clinicians who provide outpatient mental health services for individuals, families, couples, and children. PsyCare has been a trusted mental health provider and clinical leadership in San Diego for over 35 years!

Enjoy helping others and working in a fast paced environment? We may have a position that is right for you. We are currently hiring for multiple positions in our Front Office Departments. Please review below and respond by including the position you are applying for in the subject line of your email with a cover letter and resume attached.


This position will be for our company-wide float pool and will require being able to travel to your identified PsyCare locations as needed. Must be adaptable as schedules are subject to change.

We are currently looking for Medical Receptionists for our float pool in our North County offices. Must be available to work flexible hours between 7:30am and 8:15pm Monday through Friday and Saturdays between 7:30am and 4:00pm.

Job Description:

The Medical Receptionist will work as part of a team to provide both patient and provider support. The Medical Receptionist will work both the front and back office to ensure day to day operations and goals are met efficiently. Medical Receptionists are responsible for completing daily tasks that maintain the efficient operations of the office and supports the daily needs of PsyCare physicians, clinicians and patients. Ability for growth within the company.

Essential Duties and Responsibilities:

Provide excellent customer service and build relationships that promote long-term patient and provider satisfaction.
Maintain a strong job knowledge and application of all PsyCare policies and procedures.
Assists patients by performing appointment check-in processes and scheduling appointments. Additionally, collects payments, sets up payment plans, identifies and explains balances to patients and follows procedures for posting monies to patient accounts.
Present new patients with appropriate paperwork, explain company policies and ensure all necessary signatures and documentation are acquired before initial evaluation appointments.
Respond to all patient, provider and third party needs by answering general questions and responding to requests for assistance.
Help maintain efficient daily office operations by successfully completing daily assigned tasks and projects.
Maintains and keeps patient charts organized and filed by following guidelines for chart maintenance.
Contacts pharmacies and insurances to process requests for prescriptions, prior-authorizations and/or lab requests.
Maintain patient confidentiality and ensure HIPAA privacy practices are being upheld constantly.
Maintain policies and procedures to process third party requests for patient information.
Verifies and updates patient insurances by contacting insurance companies when needed to obtain benefits/eligibility and updating patient accounts with the Billing Department.
Required Qualifications:

Experience dealing directly with customer service, patient care or in an office setting
Knowledge of insurances and experience in the Healthcare and/or Mental Health field (preferred)
Customer Service Skills: 1-3 years
Healthcare or Insurance Knowledge: 1-3 years
Skills and Abilities:

Strong customer service skills
Ability to communicate professionally and effectively
Ability to prioritize, take initiative and multitask
Required education:

High school or equivalent

Friendly and Positive
Dependable and Reliable
Flexible and Organized

Job Types: Full-time, Part-time

Salary: $12.00 to $15.00 /hour

Job Type: Full-time

Salary: $12.00 to $15.00 /hour

Job Types: Full-time, Part-time

Salary: $12.00 to $15.00 /hour
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6872876272


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