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General Manager - Hamburger Factory Family Restaurant (Poway)
Hamburger Family Family Restaurant
14122 Midland Rd
compensation:
Competitive Salary + Performance Bonus
employment type:
full-time
experience level:
senior level
job title:
General Manager
QR Code Link to This Post
We are seeking an experienced, results-driven leader to run the daily operations of our restaurant, ensuring outstanding guest experience, profitable performance, and a positive team culture.
The General Manager will oversee front- and back-of-house operations, staff development, financial management, and compliance with health, safety, and company standards.
Key Responsibilities
Lead, coach, and develop restaurant staff; recruit, hire, and onboard new team members.
Ensure exceptional guest service and resolve guest complaints promptly and professionally.
Manage day-to-day operations: opening/closing, shift coordination, inventory control, and vendor relations.
Oversee food quality, presentation, and consistency with menu standards and recipes.
Drive sales and profitability: analyze P&L, control labor and food costs, and implement strategies to increase revenue.
Work together with the marketing team to implement and execute local marketing and promotional campaigns to drive traffic.
Maintain accurate scheduling and labor forecasting to meet budget targets.
Ensure compliance with health, safety, sanitation, and liquor-license regulations.
Monitor and maintain equipment, facilities, and supply levels; coordinate maintenance and repairs.
Prepare operational reports and communicate performance metrics to ownership/leadership.
Enforce company policies, foster a positive work environment, and model professional behavior.
Qualifications
Proven experience (typically 3–5+ years) in restaurant management.
Strong financial acumen: experience managing budgets, P&L statements, and cost controls.
Excellent leadership, communication, and interpersonal skills.
Demonstrated ability to recruit, train, and retain high-performing teams.
Customer-service oriented with strong problem-solving skills.
Knowledge of POS systems, inventory management, and scheduling software.
Understanding of food safety/sanitation standards (ServSafe or equivalent preferred).
Flexible availability, including nights, weekends, and holidays.
Education
High school diploma or GED required; degree in Hospitality, Business considered
Fast-paced, high-energy environment requiring long periods of standing, lifting up to 25–50 lbs, and frequent walking.
Work schedule includes evenings, weekends, and holidays.
Compensation & Benefits
Competitive salary + bonus based on performance.
Opportunities for advancement and professional development.
How to Apply
https://tmt.spotapps.co/job-listings?spot_id=20646&callback_url=http%3A%2F%2Fhamburgerfactory.com%2F&_gl=1%2a1k8qfz8%2a_ga%2aMTQwMDE3Mjk4OS4xNzczOTc2MTUx%2a_ga_VG24VK2VKT%2aczE3NzM5NzYxNTAkbzEkZzAkdDE3NzM5NzYxNTEkajU5JGwwJGgw%2a_ga_D0CTZ9QR46%2aczE3NzM5NzYxNTEkbzEkZzAkdDE3NzM5NzYxNTEkajYwJGwwJGgw
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