Case Manager

compensation: $23 -$25, based on experience
employment type: full-time
non-profit organization

Alpha Project-Temporary Bridge Shelter


Case Managers are responsible with developing professional and empathetic relationships while providing homeless individuals and families with connections to appropriate housing, programs and resources through one-on-one case management that develop individualized case plans that promote client progression towards obtaining and maintaining self-sufficiency.


Case Management:
• Performs intake interviews, assessments and refers clients to appropriate community resources
• Assesses the client's needs, and arranges, coordinates, monitors, evaluates, and advocates for a variety of services to meet those complex needs.
• Assesses clients for employment, social security and disability insurance eligibility.
• Assists clients in identifying, enrolling and attending appropriate medical, substance abuse and therapeutic services.
• Develops, implements and monitors client progress in executing individualized housing, financial and self-sufficiency plans.
• Develops and maintains a productive case management relationship with the client, and meets with clients on a weekly or more frequent basis to review, evaluate and support completion of individualized action plans, and address unanticipated needs/ issue's as they arise.
• Provides ongoing intensive support to clients which can include periodic evaluations, service coordination and crisis intervention.
• Prepares, presents and documents client cases for case conferencing purposes
• Participates as a member of a multi-disciplinary team that reviews client cases and develops action plans that meet the individual needs of each client.

Data Management:
• Maintains case management documentation using HMIS in accordance with agency and best standard practices
• Completes accurate, thorough and typed progress notes in a timely manner
• Uses case management software to document and keep all client activities up to date.
• Develops and maintains accurate and detailed case files, verifies accuracy of information, researches discrepancies and records information.

*Performs other duties as assigned


Knowledge of:
• Understanding of Housing First, Trauma Informed Care, Conflict Resolution, Motivational Interviewing, Low Barrier Operations and Prevention and Diversion practices.
• Theory, principles and practices of homeless housing interventions, social services, case management, eviction prevention, shelter diversion, and crisis intervention.
• Knowledge of all applicable Federal, State and local laws, codes, regulations, and departmental policies and procedures.
• Principles and practices of data collection and report preparation.
• Research, statistical, analytical and reporting methods, techniques and procedures.
• Modem office practices including word processing, database and spreadsheet applications.

Ability to:
• Maintain confidentiality of sensitive personal information of applicants, current and former clients, landlords and other matters affecting tenant relations.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner.
• Effectively problem-solve and maintain composure in high-pressure situations.
• Make accurate arithmetic, financial, and statistical computations.

Education and Experience:
Any combination of training and/or experience that would provide the required knowledge, skills and abilities necessary to fulfill the responsibilities and duties of the assigned employment classification:
• Bachelor's Degree from an accredited four-year college or university with major coursework in healthcare, psychology, sociology, social work, public administration, or a related field, and one (1) year of applicable job experience, or
• Associates Degree with a focus on healthcare, psychology, sociology, social work, public administration, or a related field and two (2) years of applicable job experience, or
• High school Diploma or GED and a minimum of a combined two (2) years of lived experience, and at least two (2) years of applicable job experience
• Possess mobility to work in an office setting and use stand office equipment
• Vision, hearing and speech to effectively communicate in person and over the phone.

Interested candidates can apply by emailing a cover letter, resume and completed application. To obtain an employment application visit our website at www.alphaproject.org. Select the About tab then select Employment.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6962508240



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