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Seeking Patient Care Coordinator at our Thriving Naturopathic Clinic (San Diego)
Nourish Medical Center
Sorrento Valley Rd near I-805 and I-5
compensation:
$30/hr + Bonuses + 160 Hours of PTO
employment type:
full-time
experience level:
mid level
job title:
Patient Care Coordinator/Administrative Assistant
QR Code Link to This Post
We’re excited to invite a compassionate and motivated Administrative Assistant/Patient Care Coordinator to join our thriving medical practice. If you’re passionate about helping others and want to learn more about naturopathic medicine in a supportive and positive environment, this is the opportunity for you.
🎃 In the spirit of Halloween, we wish you a Happy Halloween! Enjoy this fun message from our owner, Dr. Stewart (in costume):
Video: https://vimeo.com/1132781115/7cccf259b3?share=copy&fl=sv&fe=ci
About Nourish Medical Center:
At Nourish Medical Center, we’re reimagining healthcare with a holistic, compassionate approach. Through naturopathic medicine, nutrition, and lifestyle care, we empower patients to take control of their health. Celebrating over 10 years in practice, we’re proud of the meaningful relationships we build and the personalized care we provide.
About the Role:
We’re seeking a friendly, detail-oriented Administrative Assistant/Patient Care Coordinator to be the welcoming face and voice of our practice. You’ll support daily operations, help patients navigate their wellness journey, and work alongside a passionate team dedicated to exceptional care.
This role reports to the Lead Care Coordinators, and full on-the-job training is provided.
Key Responsibilities:
Patient Care & Communication
Greet patients in person and by phone with warmth and professionalism.
Answer questions about services, treatments, insurance, and payment options.
Guide new patients through intake paperwork and accurately enter information into CharmEHR.
Schedule, reschedule, and confirm appointments.
Provide patients with updates on treatment plans, lab results, and prescriptions during check-out.
Administrative Support
Maintain accurate patient records and ensure procedures are entered correctly.
Process payments and assist with billing inquiries.
Keep the reception area tidy, organized, and welcoming.
Assist with ordering supplements, medical supplies, and managing inventory.
Support doctors with administrative tasks such as contacting pharmacies, imaging centers, and handling medical records.
Team Collaboration
Work closely with the office manager and healthcare team to ensure smooth clinic operations.
Assist with office tasks including data entry, returning messages, and special projects as needed.
Learning & Growth
Gain hands-on exposure to naturopathic medicine, nutrition, and holistic health.
Participate in ongoing training and professional development opportunities.
Core Competencies:
Accountability & Dependability
Relationship Building & Teamwork
Customer Service Excellence
Organization & Time Management
Adaptability & Problem Solving
Attention to Detail
Qualifications:
Education: High school diploma or GED required. Additional training in healthcare, business, or related fields is a plus.
Experience: Minimum 2 years in an administrative assistant or receptionist role; healthcare experience preferred. Familiarity with Microsoft Office, Mac computers, and electronic medical record systems.
Skills:
Excellent written and verbal communication; friendly and professional phone manner.
Compassionate, patient-focused interpersonal skills.
Basic math and payment processing abilities.
Strong organizational skills and attention to detail.
Ability to multitask, work independently, and thrive in a fast-paced environment.
Why You’ll Love Working With Us:
Make a Meaningful Impact: You’ll shape the first impression for patients and contribute directly to their healing journey.
Supportive Team Culture: Work with people who are passionate about transforming healthcare and uplifting each other.
Grow With Us: Learn about naturopathic medicine, holistic health, and integrative care in a hands-on environment.
How to Apply:
Please send your resume and cover letter to the HR email provided.
To learn more about our clinic, visit www.nourishmedicalcenter.com
Benefits:
We’ve structured our benefits a little differently. We don’t have a group health or dental plan, but we do pay a higher hourly wage so our team can choose what’s best for them — whether that’s buying their own insurance, investing in wellness care, or saving for other priorities. We also offer in-office support, like naturopathic consultations and supplement discounts, because we genuinely care about our team’s well-being.
Equal Opportunity Employer: Nourish Medical Center is committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and experiences.
- Principals only. Recruiters, please don't contact this job poster.