We are seeking a highly organized, detail-oriented Lead Housekeeper to handle and execute quality assurance, housekeeping standards, and household/linens inventory control for our corporate apartments. This role is crucial to ensuring a consistently high standard of cleanliness, comfort, and presentation across all units. The ideal candidate will have a strong background in housekeeping and hospitality operations, along with a proactive approach to problem-solving and team coordination.
Key Responsibilities:
Housekeeping Operations & Leadership:
Perform standard housekeeping duties including all type of cleanings, laundry, and apartment turnovers.
Lead and train housekeeping staff when necessary, ensuring all tasks are completed to company standards.
Preform daily housekeeping assignments based on occupancy and move-in/move-out timelines.
Quality Assurance:
Conduct regular inspections of units to ensure cleanliness, maintenance, and readiness.
Report and follow up on maintenance or service issues.
Complete cleaning and inspection quality control checklists.
Take photos and document unit condition pre- and post-cleaning.
Inventory Management:
Maintain accurate records of household supplies and linen inventory across all units.
Conduct weekly/monthly inventory counts and audits.
Manage linen rotation, restocking, and replacement procedures.
Coordinate with manager and vendors for reordering and delivery of supplies and linens.
Communication & Coordination:
Serve as the point of contact for housekeeping-related inquiries and urgent needs.
Communicate effectively with operations, maintenance, and guest services teams.
Provide timely updates on apartment readiness and inventory shortages.
Assist with special projects including new unit setups and seasonal deep cleaning.
Qualifications:
3+ years of housekeeping experience in hospitality, corporate housing, or similar industry.
1+ year of experience in a leadership or supervisory role preferred.
Strong understanding of quality assurance practices and standards in hospitality.
Excellent organizational and time management skills.
Basic computer proficiency (email, mobile apps, inventory systems).
Ability to lift up to 30 lbs and perform physical tasks as needed.
Valid driver’s license (if travel between properties is required).