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Hampton Inn Mission Valley looking for Front Office Agent! (Mission Valley)

compensation: N/A
employment type: full-time

As a Front Desk Agent, you will be responsible for providing the highest level of service possible in an efficient, courteous and professional manner.

• Checking guests in and out of the hotel in a efficient, courteous and professional manner.
• Ensuring that special requests are noted and fulfilled
• Communicating with all departments regarding in house VIPs and any special requests/needs
• Promoting and selling special hotel programs, special rate packages and upgrades when appropriate
• Interacting with hotel associates in a professional manner, assisting other departments with necessary information
• Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.
• Managing and resolving all guest complaints and compliments in a professional and courteous manner
• Listening and responding to guest inquiries using a positive, clear speaking voice
• Maintaining an up to date working knowledge of all property amenities as well as any special events

Job Requirements
The minimum qualifications for this position are:
• High school degree or equivalent
• Strong computer skills
• Pleasant telephone demeanor
• Ability to handle stressful situations in a calm, professional manner
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Must have the ability to work a varied schedule that may include evenings, nights, and weekends


Equal Opportunity Employer
**To apply please use the following link
https://basalt.peopleanswers.com/pa/access.do?job=204943-149381&src=evomgr1
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7020969871

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