Respected and established Insurance agency is seeking an additional staff member for their Accounting department, requiring strong customer service skills and previous experience related to accounting and/or billing. Nominated as one of the "Best Places to Work" multiple times, this company offers a positive work setting, friendly staff and career opportunity!
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JOB DUTIES include (but not limited to):
QUALIFICATIONS include (but not limited to):
- Provide customer service support (via incoming calls and email correspondence) re: billing questions, account status and payment history
- Manage accounting Inbox and respond to customer inquiries, follow-up on payment issues
- Review and process final audit and overpayment refunds
- Process billing and payment issue requests
- Heavy data entry, including policy cancellations and reinstatements
- Assist brokers and insureds with online billing system inquiries
- Minimum 3 years work experience related to accounting, billing, customer service - including familiarity with debits & credits, reconciliations, and accounts receivable. Previous experience with collections a plus.
- Minimum 2 years customer service experience, preferably call center related
- Type minimum 45wpm and have strong 10-key skills (8,000ksph minimum)
- Advanced proficiency with MS Excel, and intermediate proficiency with Outlook & Word
- Strong communication skills, both verbal & written
- Must be detail oriented and accurate (a must!), able to prioritize in a fast-paced setting and meet deadlines
- High School diploma (or equivalent) required
- Previous Insurance experience a plus, but not required
- Verifiable references required from recent work history
- Must be able to pass background check requirements
Temp-to-Hire positions paying $19.00-$23.00 per hour DOE, with generous benefit package upon Full-time hire (after 3 month temp/probation period).
SHIFT & LOCATION:
Monday-Friday 8:00am-5:00pm work schedule. Office located in UTC area, with parking provided.
Immediate opening - apply today!
TO SUBMIT RESUME:
Please reply to submit your resume ASAP. You may submit to ResumeReview@AStarStaffing.com