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We are a rapidly growing online pet supply company seeking candidates with at least 1-2 years of successful inbound telesales and customer service experience. We are looking for a reliable and friendly customer service representative that will manage daily returns and inbound calls. This candidate must be strong in math and must be detail oriented. As a returns manager the daily task will include inspecting returned items, issuing refunds, and processing returns online and over the phone. We offer a fun, positive and professional work environment.
Please respond to this job post with your attached resume and phone number. You will be contacted for a short phone interview and then a possible 2nd interview in person will be scheduled at that time if necessary.
• Location: North County San Diego Call Center location.
• Weekly Hours: Monday - Friday - (8:00am – 5:00pm)
• Pay: $8.00 per hour. (Full Time - medical benefits after 90 days)
Qualifications:
• Applicants must have excellent verbal and written communication skills.
• Must possess strong computer skills.
• Ability to multitask in a busy office environment.
• Assist with inbound customer service calls and return voice mail calls.
• Respond to customer e-mails.
• Respond to Live Chat questions.
• Must be professional and courteous.
• Good phone etiquette required.
• Must speak English fluently.
• Pet owners a plus.
• Must pass a drug test prior to employment.
- Location: Vista
- Compensation: $8.00 per hour - (Medical Benefits after 90 days)
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.