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Home Appliance Repair Technician (Santee, CA)


Date: 2009-11-09, 2:57PM PST
Reply to: see below


Mr. Appliance - In home Appliance Repair is seeking an outstanding Appliance Repair Technician.

This position is responsible for the repair of products in the cusotmer's home. Products repaired include the following home appliances:

Washers & Dryers
Gas & Electrical Stoves
Microwave Ovens
Dishwashers
Trash Compactors
Garbage Disposers
Refrigerators
and other home appliances. Including high end brands

This position provides timely and quality repairs of customers' products while maintaining high Customer Service.

Must pass backround and Drug test. Also, must have a valid drivers license.

We provide:
A service van
Specialized Tools
Uniforms
Laptop Computer
Cell Phone

To provide the proper customer focus, the In Home Service Technician must:

-Work as a dedicated team member to ensure fast, flexible and expert service to every customer
-To be able to have great customer skills and follow the Mr. Appliance way. Not following the process will be grounds for dismissel.
-Meet key performance metrics and/or productivity goals as defined by the business
-Provide knowledgeable and courteous repair service.
-Continuously look for methods to improve business performance and enhance the customer experience
-Follow the Value Added Serviced Process (i.e., selling extended warranties, water filters, etc.) by effectively communicating the benefits to the customer
-Provide direction to a Technical Helper, as applicable.
-Maintain truck stock inventory within the prescribed company guidelines and standards. Follow the truck maintenance schedule and keep a clean, organized truck.
-Adhere to all company policies and procedures.
-Perform miscellaneous duties as assigned

Minimum Education:
High School / GED

Years Experience:
2+ Years Experience

If you meet all qualifications please email: lynchdanny@att.net or fax your resume and references to: (619) 596-0868




PostingID: 1458681465

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