SYSTEMS ENGINEER

TriTech Software Systems, the market leader in developing and implementing computer-aided dispatch and mobile data software solutions to help law enforcement, fire and EMS agencies protect our communities and save lives. We are continuing to expand our team and currently seeking a Systems Engineer.

Our mission is to provide integrated multi-agency, multi-jurisdiction software solutions that assist public safety agencies jointly respond to emergencies rapidly, safely and efficiently. TriTech serves more than 175 public safety agencies worldwide; including North America, Europe, Australia and New Zealand. TriTech’s award-winning products, VisiCAD Command™ and VisiNet Mobile™ are built on our innovative Technology which offers client’s seamless upgrades and system flexibility to provide mission-critical command and control, deployment, logistics, interoperability and decision support.

SYSTEMS ENGINEER

POSITION SUMMARY
The Systems Engineer will report to the Director of Program Management. The Systems Engineer is responsible for configuration and test of our Public Safety products including automated Computer Aided Dispatch (CAD) of 911 emergency calls, wireless mobile products and 3rd party interfaces. The Systems Engineer will translate client operational requirements into specific configuration specifications and procedures. Responsibilities also include working with our clients to determine functional requirements and operational scenarios of the complete integrated system, including system and subsystem testing requirements.

TASKS AND RESPONSIBILITIES
• Perform functional and operational analysis of Client requirements and data and manage the configuration of the system or subsystem including interfaces between TriTech Software products and external systems.
• Install, configure, test, and troubleshoot standard TriTech interfaces with external systems.
• Work as required with engineering staff during software development to manage custom requirements and client expectations.
• From TriTech specifications and client requirement documentation, specify optional configuration data definitions based on documented business rules and client operational requirements.
• Prepare and manage the Acceptance Test Procedures (ATP) as required for acceptance testing by the client of TriTech products, subsystems and interfaces.
• Develop and maintain an expert knowledge of TriTech products such as VisiCAD, VisiNet Mobile, VisiNet Law RMS and the interactions between these subsystems.
• Travel domestically and internationally as required to complete project deliverables.
• Other assignments as required by the position.

EXPERIENCE AND SKILLS
The Candidate is required to have a Bachelors degree in Engineering or Computer Science or equivalent and between 4-8 years experience in Systems Engineering or Software programming, or an equivalent combination. Working knowledge of Client Server architecture and environments is also a requirement for this position.

The candidate must be able to design and implement functionality between systems and associated subsystems including two way interfaces, and define and understand the data flow. Required attributes include working knowledge of transport protocols, relational databases, XML and SQL; demonstrated ability to conceptualize and analyze requirements for Client projects; experience with software requirements analysis such as Rational, Agile or other methods. Public Safety experience is desirable.

The candidate must also have excellent written and oral communication skills, including proficiency in development of Software requirement documentation and technical writing; strong organizational, task management and coordination skills; and ability to work independently and as part of a dynamic team environment that includes all levels of management, clients, vendors and subcontractors.

EDUCATION
BA/BS in Engineering or related field, or equivalent experience

TriTech Software Systems offers competitive salaries and benefits including medical, dental, vision, 401(K), and FSA's. Please send your resume to hr_dept@tritech.com today! For more information on TriTech, visit www.tritech.com

An Equal Opportunity Employer

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