The Reuben H. Fleet Science Center in beautiful Balboa Park is seeking a full-time Ticket Services Manager.
This individual would be responsible for staffing, scheduling and supervising all box office staff; creates and reviews detailed financial reports; ensures all department and company policies and procedures are adhered to; and ensures guests receive optimal service in a timely, professional and courteous manner.
We encourage those who possess the following experience, education and skills to apply:
• Minimum of two years experience in a supervisory position responsible for customer service, cash handling and staff supervision. Previous experience in a theater, museum, or other public attraction preferred.
• High school degree or equivalent. College degree preferred.
• Demonstrated strong presentation, staff development, and training skills
• Demonstrated ability to provide excellent guest service and motivating staff to do the same
• Experience in budgeting and cost control
• Excellent interpersonal and communication skills (verbal and written)
• Ability to assign responsibilities, allocate resources and direct corrective action to attain favorable business impact
• Intermediate to advanced computer skills preferred. Advanced Excel experience a plus
• Current CPR/AED certification or ability to obtain certification if hired
• Strong mathematical skills in order to perform cash management procedures.
• Strong ability to multi-task effectively.
• Strong attention to detail.
• Must be able to maintain focus during very busy periods.
• Must be able to handle challenging guest relation issues and/or staff issues with diplomacy and tact while maintaining company policies and procedures.
• Knowledge of safety, security, and loss prevention procedures helpful.
Interested and qualified applicants should send their COVER LETTER, RESUME and SALARY REQUIREMENTS to:
Human Resources Department (DGS 1730TSM-1109)
Reuben H. Fleet Science Center
PO BOX 33303
San Diego, CA 92163
or via email at:
hr@rhfleet.org
or via fax at:
(619) 685-5771
You may also visit our website for more details regarding this position and others currently open. Please visit www.rhfleet.org and click on "JOBS".
If selected as a candidate you will be contacted for an interview.
No phone calls please.
EOE
- Location: Balboa Park, San Diego
- Compensation: Full time position starting in the low to mid-thirties with benefits.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.