Military Contractor specializing in customized military jewelry has an opening for an exceptional Customer Service Representative.
You have:
• A strong customer service background (light collections, retention, follow-up)
• The ability to listen to our customers’ concerns and address them with courtesy and patience
• The ability to shift gears when needed—work as part of a team or independently to get the job done efficiently and accurately
• A strong computer background—working knowledge of Excel and databases is a PLUS
• Excellent communication skills—verbal and written, both with your co-workers and customers
• Strong organizational skills, initiative and a desire to succeed!
• At least 2 years experience working in Customer Service
Job Responsibilities:
• Inbound/Outbound customer service calls
• Resolve customer service issues
• Customer retention
• Follow-up on delinquent accounts
• Follow-up on missing account information and incomplete orders
• Manage and update customer service databases
If you are interested in joining our team, please paste your resume in the body of an email and send it along with a cover letter explaining in detail why you are the BEST candidate for this position. DO NOT SEND ATTACHMENTS!
Days/Hours: Full-Time, M-F/9am-6pm
- Location: Old Town
- Compensation: $10/hour plus aggressive incentives
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.